Shipping Policy

AT Plants Heal Us, we aim to provide our customers with a seamless and satisfactory shopping experience.  To ensure timely delivery and transparency, we have outlined our shipping policy below:

  1. Shipping Methods

 

We only ship to the United States.  We may ship via various carriers depending on where and when and order is placed.  Typically, most orders will be processed by the United States Postal Service.

 

  1. Processing Time

Order are typically processed and dispatched within 2 to 3 business days of payment confirmation.  During peak seasons or promotional periods, processing times may be slightly extended.  We appreciate your patience during such times.

  1. Estimated Delivery Time

Delivery times may vary depending on the destination of the package.  Standard shipping within the United States usually takes between 3 and 5 business days.

  1. Shipping costs

Orders over $50 there is free shipping.  Orders less than $50 are calculated on various factors, including the weight and dimensions of the package and the shipping destination.  The shipping costs for your order will be displayed at checkout before you finalize your purchase.

  1. Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.  You can use this tracking information to monitor the status and whereabouts of your package until it reaches its destination.

  1. Order Status

You will receive email updates regarding the status of your order, including confirmation of payment, order processing and shipment tracking information.  If you have any questions or concerns about the status of your order, please do not hesitate to contact our customer support team for assistance.

  1. Contact Information

If you have any questions, comments, or special requests regarding shipping, please feel free to reach out to our customer support team at info@plantshealus.com.

  1. Policy Updates

We reserve the right to update or modify our shipping policy at any time without prior notice.  Any changes will be effective immediately upon posting on our website.

 

By placing an order with Plants Heal Us, you acknowledge and agree to adhere to the terms and conditions outlined in this shipping policy.